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Privacy Policy

Serjeanty collects basic personal and usage information to deliver and improve our digital services, using trusted third-party tools without selling your data. We comply with U.S. privacy laws and give you full control over your information.

Rev. 1.1
Effective: 6/25/2025
Last Updated: 6/26/2025

Policy Summary

Serjeanty collects basic personal and usage information to deliver and improve our digital services, using trusted third-party tools without selling your data. We comply with U.S. privacy laws and give you full control over your information.

At Serjeanty (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or use our services. We are a digital creative agency incorporated in the State of Florida, specializing in full-cycle website development.

1. Information We Collect

a. Personal Information

When you contact us, request a quote, or sign up for services, we may collect:

  • Name
  • Email address
  • Phone number
  • Company name
  • Billing address
  • Payment information (processed securely via third-party providers)

b. Non-Personal Information

We may also collect technical data such as:

  • Browser type and version
  • IP address
  • Device type
  • Pages visited
  • Time and duration on our site
  • Referring/exit pages

2. How We Use Your Information

We use your data to:

  • Communicate with you and respond to inquiries
  • Provide our services and manage projects
  • Process payments and send invoices
  • Improve website functionality and performance
  • Send occasional updates, newsletters, and promotional content (opt-out anytime)
  • Comply with legal and contractual obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your user experience and analyze website performance. These may include:

  • Essential cookies for navigation and basic functions
  • Analytics cookies (e.g., Google Analytics)
  • Preference cookies to remember user settings

You can control cookies via your browser settings.

Do Not Track: Our website does not currently respond to Do Not Track (DNT) browser signals.

4. Third-Party Services

We work with trusted service providers who help us operate efficiently, including but not limited to:

  • Google (Analytics, Fonts, Maps)
  • Stripe or Square (for payment processing)
  • Mailchimp, ConvertKit (email communications)
  • Notion, Airtable, ClickUp (internal project and data management)

These providers may have access to data only to perform specific tasks on our behalf and are contractually obligated to protect your information.

5. How We Share Your Information

We do not sell your personal information. We may share your data:

  • With service providers listed above
  • With legal authorities when required by law or to protect our rights
  • With business partners during collaborations (with your consent)

6. Data Security

We use industry-standard security practices (SSL encryption, secure servers, access controls) to protect your information. However, no online platform can guarantee 100% security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Your Rights (U.S. and Florida Residents)

You may have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Request deletion of your personal data
  • Opt out of marketing communications

To exercise your rights, contact us at legal@serjeanty.com or call 407-794-4938.

9. Legal Compliance

This Privacy Policy is designed to comply with applicable U.S. privacy laws, including the Florida Information Protection Act (FIPA). We currently do not meet the thresholds for compliance with California Consumer Privacy Act (CCPA) or General Data Protection Regulation (GDPR) unless specific client engagements require it.

If you are located in a jurisdiction with additional privacy rights, please contact us so we can address your request appropriately.

10. International Clients

We do not actively target international clients, but if we process personal data of individuals in the European Union, we will comply with applicable data protection laws including GDPR and provide a lawful basis for processing such data (e.g., contract fulfillment, consent, legal obligation).

11. Client Website Data (Third-Party Sites)

If we build or manage websites that collect information from your users (e.g., contact forms, mailing lists), you are the data controller for that information. Serjeanty acts only as a data processor under your instructions. You are responsible for implementing and maintaining a privacy policy on your own website.

12. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has submitted data, we will delete it promptly.

13. Third-Party Links

Our website may include links to other websites. We are not responsible for the privacy practices or content of those sites. Please review their respective privacy policies.

14. Policy Updates

We may update this Privacy Policy periodically. The “Effective Date” at the top will indicate the most recent version. Continued use of our website and services constitutes your acceptance of any changes.

15. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, contact us:

Serjeanty, LLC

Email: legal@serjeanty.com
Phone: 407-794-4938

Contact Information